Terms and Conditions
During the initial consultation, we have an opportunity to discuss your difficulties and I can establish whether I can offer you the help you need. If you decide to start therapy, a mutually convenient session time is agreed and I will reserve a regular weekly session for you.
If you need to change the time of a session, I will try my best to accommodate your request. All missed and cancelled sessions are chargeable. No fee will be applied if a cancellation is received 48 hours or more prior to the appointment time otherwise the full fee is payable.
Payment is in full at the end of each session by cash or cheque made payable to Caroline Weiland. Payment through bank transfer, credit cards, or Paypal can be made by request. You will be invoiced for any missed sessions or cancellations under the terms above. Invoices must be paid within 14 days. Fees are reviewed on an annual basis.
I will give you as much notice as possible of holidays and absences and you will not be charged for my absences.
ARRIVAL AND LATE ATTENDANCES
I regret that I cannot make up time if you are late. The sessions last for fifty minutes.
There may be times when therapy seems difficult and you may wish to discontinue. Often it can be beneficial to work through these challenges. If either you or I think it is time to end the therapy them a mutual discussion should take place including how best to end the therapeutic relationship.
Our sessions are confidential. However if I believe that serious harm could occur to you or to others, confidentiality may be broken.
Before disclosure of any such information I would bring this to your attention and make sure to discuss the matter with you. As a qualified and registered psychotherapist I am in regular supervision as recommended by the BACP and UKCP as I work within the BACP and UKCP ethical guidelines.
Any notes that I make are kept in an anonymous and secure way.
I do not offer emergency support as I cannot guarantee my availability to you. If you are in danger in any way, please contact the Emergency services, your GP or the Samaritans on 08457 909090.